Support

Hangul Step

Need help with Hangul Step? We're here for you.

๐Ÿ“ง Contact Us

Email: kyw1984@gmail.com

We typically respond within 1โ€“2 business days.

Frequently Asked Questions

How do I reset my progress?

Go to Profile โ†’ Delete all my data. This clears all lessons, reviews, and settings on your device.

How does the daily reminder work?

Go to Profile โ†’ Daily reminder and toggle it on. You'll receive a push notification at 7 PM every day.

What is spaced repetition (SRS)?

SRS schedules cards for review right before you're likely to forget them. Cards you know well come back less often; tricky ones come back sooner.

Can I export my data?

Yes โ€” go to Profile โ†’ Export my data (JSON). This downloads all your learning data as a JSON file.

How do I cancel my Premium subscription?

Subscriptions are managed by Apple. Go to Settings โ†’ Apple ID โ†’ Subscriptions on your iPhone to cancel.

The app is not working correctly

Try force-quitting and relaunching the app. If the issue persists, email us at kyw1984@gmail.com with your device model and iOS version.


ยฉ 2026 Youngwook Kim ยท Hangul Step